Privacy Policy

Last updated: 1 September 2026

This policy explains what Eyescout Sports collects, why, and what choices you have. It covers our website at eyescoutsports.com and the EyeScout Sports mobile apps for iOS and Android.

Short version. We collect the account details you give us, the photos and videos you choose to post, and basic usage data needed to run the service. We do not sell your personal information. We do not use your data for advertising. You can delete your account and everything in it from inside the app at any time.

1. Who we are

Eyescout Sports ("we", "us") provides sports photography, videography, and a platform where athletes build a sports resume and coaches discover talent. For any privacy question, contact info@eyescoutsports.com.

2. What we collect

Category	Examples	Why
Account	Name, email, password (stored hashed by our authentication provider)	To create and secure your account
Athlete profile	Sport, position, jersey number, school, graduation year, height, weight, club team, stats, bio	This is the sports resume — it is the product
Parent / guardian contact	Parent name and email; phone and zip code on website sign-up only (the mobile apps do not collect phone numbers or zip codes)	Bookings, photo delivery, and required consent for younger athletes
Content you post	Photos, videos, captions	To display on your profile and in the feed
Messages	Messages between athletes and coaches	To deliver them
Bookings	Photography or videography session requests you submit	To arrange and deliver the session
Technical	Device type, app version, approximate region, error logs	To keep the app working and diagnose crashes

Payments

We do not take payments in the app or on this website, and we never see or store your card details. Photography and videography are booked by arrangement and invoiced separately, outside the platform.

3. How we use it

To run your profile, feed, and messages
To arrange and deliver photography or videography you have booked
To let verified coaches discover athletes — the core purpose of the platform
To send service messages: confirmations, photo-ready notices, password resets, and activity notifications (a new message, a coach following you). You can turn activity notification emails off in Settings
To keep the platform safe: reviewing reported content, enforcing our rules
To meet legal obligations

We do not use your information for advertising, we do not run third-party ad trackers, and we do not sell or rent personal information to anyone.

4. Who can see your content

Your profile and posts are visible to signed-in athletes and to verified coaches on the platform. Assume anything you post can be seen by any coach.
Shared links. If you share a post, anyone holding that link can view that single photo or video — including people without an account. They cannot see the rest of your profile, your other posts, or your messages. A share link stays valid until the post is deleted.
Messages are visible only to you and the person you are messaging. Staff may access messages only to investigate a report or a safety concern.

5. Athletes under 18, and under 13

Parents and guardians: if your child is under 13, an account must be created and managed by you, using your email as the contact address. We do not knowingly collect personal information directly from a child under 13 without verifiable parental consent.

Much of our community is school-age. We ask for a parent or guardian contact so that consent, bookings, photo delivery, and account notices go to an adult. If you believe a child under 13 has created an account without parental consent, email info@eyescoutsports.com and we will delete the account and its content promptly.

Parents may request access to, correction of, or deletion of their child's information at any time by emailing us from the parent contact address on file.

6. Who we share data with

Only the service providers needed to operate, and only what each needs:

Provider	Purpose
Supabase	Database, authentication, media storage
monday.com	Managing bookings and orders internally
Resend	Sending service and notification email
Vercel	Website hosting, and cookie-free aggregate page analytics on the website (no individual tracking)
Expo	Delivering mobile push notifications you opt in to

We may also disclose information if legally required, or to protect someone's safety.

7. How long we keep it

We keep your account data while your account is active. When you delete your account, your profile, posts, photos, and messages are deleted. Some records — order and payment history — are retained where we are legally required to keep them. Backups roll off within 30 days. Content you shared via a public link becomes inaccessible once the post is deleted.

8. Your choices

Delete your account — Settings → Delete Account, in the app. This is immediate and permanent.
Edit your information — any time from your profile.
Turn off notification emails — Settings.
Access or export your data — email us and we will provide a copy.

Depending on where you live, you may have additional rights (access, correction, deletion, portability, objection). Email info@eyescoutsports.com and we will honour them. We will not treat you differently for exercising a privacy right.

9. Security

Data is encrypted in transit. Access to production data is limited to staff who need it. Database access rules restrict what any signed-in account can read. No system is perfectly secure, but if a breach affects your personal information we will notify you as required by law.

10. Where data is stored

Our providers operate in the United States. If you use EyeScout from outside the US, your information will be transferred to and processed there.

11. Changes

If we make a material change we will update the date above and, where the change is significant, notify you in the app or by email.

12. Contact

Eyescout Sports
info@eyescoutsports.com